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BCLP Senior Associates Charlotte Tullis and Mark Kaye co-authored an article published Dec. 12 by Hotel Executive on the UK hospitality labor shortage, positive steps the industry can take and what’s next for the sector. The UK’s hospitality industry is in the grip of a staffing shortage crisis, with the latest figures from the ONS indicating that in the last quarter, there were c.158,000 vacant positions. In this article, Charlotte and Mark explore the socio-economic factors driving the crisis, and what those in the industry can do to ensure labor shortages do not negatively impact customer experience.

Reprinted from the Hotel Business Review with permission from

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